– Orders are processed and shipped Monday – Friday from Canada, daily shipping cut off via Canada Post at 2PM MST
No Shipping on Weekends or Stat Federal Holidays
Orders are generally shipped within 48 hours Monday to Friday and tracking #’s are provided after orders have been shipped.
If an order is placed over the weekend or on a Federal Stat Holiday, the order will be processed and shipped on the next business day.
Large Orders (more than 2 HGH Kits or more than 10 individual items) will be split into two packages, each having it’s own tracking #, once the first order arrives, then the second order will be processed and shipped.
All orders are shipped via Canada Post with USPS, no other carriers will be used
Shipping timelines can vary however the estimated timeline to receive orders is 5 – 10 business days.
All items are shipped with secure bubble mailer and discrete packaging to ensure safe arrival of products and clearance of customs.
Alternate packaging can be used for enhanced discreet shipping, please contact customer service should you have any questions regarding these alternate shipping methods
Tracking Information, all orders can be tracked at either www.canadapost.ca or www.usps.com
All orders cannot be returned to sender as the sending address will not be able to receive any packages
Undelivered Packages:
Should an order not be delivered please contact our Customer Service ASAP, we will then process and ship a replacement order.
Should an order be seized by customs, a letter from the FDA will be issued which can be ignored and we will then ship a replacement order to an alternate shipping address or if an alternate shipping address is not available then discreet packaging will be used to ensure successful delivery of the package
All orders are guaranteed to be delivered, if an order is delivered and has damage, photos must be sent and notification to our customer service to verify and issue a replacement order.
