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- – Orders are processed and shipped Monday – Friday from Canada, daily shipping cut off via Canada Post at 2PM MST
- No Shipping on Weekends or Stat Federal Holidays
- Orders are generally shipped within 48 hours Monday to Friday and tracking #’s are provided after orders have been shipped.
- If an order is placed over the weekend or on a Federal Stat Holiday, the order will be processed and shipped on the next business day.
- Large Orders (more than 2 HGH Kits or more than 10 individual items) will be split into two packages, each having it’s own tracking #, once the first order arrives, then the second order will be processed and shipped.
- All orders are shipped via Canada Post with USPS, no other carriers will be used
- Shipping timelines can vary however the estimated timeline to receive orders is 5 – 10 business days.
- All items are shipped with secure bubble mailer and discrete packaging to ensure safe arrival of products and clearance of customs.
- Alternate packaging can be used for enhanced discreet shipping, please contact customer service should you have any questions regarding these alternate shipping methods
- Tracking Information, all orders can be tracked at either www.canadapost.ca or www.usps.com
- All orders cannot be returned to sender as the sending address will not be able to receive any packages
- Should an order not be delivered please contact our Customer Service ASAP, we will then process and ship a replacement order.
- Should an order be seized by customs, a letter from the FDA will be issued which can be ignored and we will then ship a replacement order to an alternate shipping address or if an alternate shipping address is not available then discreet packaging will be used to ensure successful delivery of the package
- All orders are guaranteed to be delivered, if an order is delivered and has damage, photos must be sent and notification to our customer service to verify and issue a replacement order.